The issue has been identified affecting the IT support phone line which are being investigated. In the interim please contact us via our IT support contact form  or come to one of our drop in sessions today 9:30am-12pm or 2pm-3pm at the JB Morrell Library for further help.

The issue with the IT Support phone service was linked to the wider network issue. However, this has caused a specific issue with our call centre system which has been escalated to the supplier. Please do get in touch with us:

Web - by visiting IT Help where you can access our support guides or raise an issue with us.

In person - our IT Drop-in service is operating today 10am - 12pm and 2pm - 4pm. Please visit the Library Help desk in the JB Morrell Library.

We have a temporary workaround in place to allow us to receive calls this afternoon via our standard number 01904 323838

Yesterday's issue affecting the IT Support Phone service is now resolved.