IT
Estates
Library
+44 01904 32 3838
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IT Support Email
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IT Services
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IT Support Email
About this service
IT Support are contactable by email at itsupport@york.ac.uk
Current Status
No Issues
48 Day Availability History
Open Service Announcements
0
No open service announcements can be found for
IT Support Email
Resolved Service Announcements
IT Support case response delays
Closed
Maintenance
From September 17, 2026 10:00 · Ends September 18, 2026 17:00
Due to the large volume of student applicant cases, there will be delays in our ability to respond to your case.
Closed
Maintenance
From September 04, 2026 08:24 · Ends September 07, 2026 17:00
The IT Support team currently has a large number of IT requests and response times will be extended. However, IT issues/faults are being managed as normal.
Closed
Maintenance
From August 27, 2026 09:05 · Ends August 27, 2026 17:00
The IT Support team is currently managing a high volume of IT cases and there will be delays in our response.
Closed
Maintenance
From August 24, 2026 09:33 · Ends August 26, 2026 17:00
IT Support are currently managing a high volume of IT cases and there will be delays in our response.
Closed
Maintenance
From August 24, 2026 09:18 · Ends August 24, 2026 09:18
Extended response times for issues and requests raised with IT Services
Closed
Maintenance
From August 10, 2026 09:45 · Ends August 14, 2026 17:00
IT Support - extended time to resolve issues and requests.
Closed
Maintenance
From August 03, 2026 09:30 · Ends August 07, 2026 17:00
IT Support - extended processing time for IT requests.
Resolved
Incident
May 26, 2026 08:40
IT Support Services unavailable from 1.00pm on Tuesday 9th December
Closed
Maintenance
From December 09, 2025 13:00 · Ends December 09, 2025 17:00
The IT Support team currently has reduced capacity and response times for cases will be extended
Closed
Maintenance
From May 14, 2025 16:45 · Ends May 16, 2025 17:00
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