University of York Service Status - IT Support Email

IT Support are contactable by email at itsupport@york.ac.uk

Current Status

No Issues

48 Day Availability History

Open Service Announcements

No open service announcements can be found for IT Support Email

Resolved Service Announcements

Extended response times for issues and requests raised with IT Services Closed
The IT Support team is operating with reduced staff and supporting Confirmation & Clearing this ...

From: August 10, 2026 09:45
Ends: August 14, 2026 17:00

IT Support - extended time to resolve issues and requests. Closed
The IT Support team has much reduced staffing this week and a high level of logged issues and reques...

From: August 03, 2026 09:30
Ends: August 07, 2026 17:00

IT Support - extended processing time for IT requests. Resolved
The IT Support team is currently managing a high number of IT requests alongside staff absence. This...

May 26, 2026 08:40

IT Support Services unavailable from 1.00pm on Tuesday 9th December Closed
The IT Support Phone/Case/Appointment services will be unavailable from 1.00pm on Tuesday 9th Decemb...

From: December 09, 2025 13:00
Ends: December 09, 2025 17:00

The IT Support team currently has reduced capacity and response times for cases will be extended Closed
The IT Support team is operating a full service this week, but with reduced capacity. Response times...

From: May 14, 2025 16:45
Ends: May 16, 2025 17:00