IT
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+44 01904 32 3838
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IT Support Phone
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IT Services
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IT Support Phone
About this service
IT Support are contactable by phone on 01904 32 3838
Current Status
Maintenance
48 Day Availability History
Open Service Announcements
1
IT Support - expect increased time to respond.
In progress
Maintenance
From October 21, 2026 08:50 · Ends October 23, 2026 17:00
Resolved Service Announcements
IT Support: Reduced phone service
Closed
Maintenance
From October 20, 2026 14:00 · Ends October 20, 2026 16:00
The IT Support phone service will only operate 9.00am-12.00pm on Friday 16th October
Closed
Maintenance
From October 16, 2026 14:00 · Ends October 16, 2026 16:00
IT Support Phone Closure at 3:15pm
Closed
Maintenance
From October 13, 2026 15:15 · Ends October 13, 2026 16:00
IT Support phone service runs 2-4pm only on 9th October
Closed
Maintenance
From October 09, 2026 09:00 · Ends October 09, 2026 12:00
There will be reduced IT Support support channels on Tuesday 15th September
Closed
Maintenance
From September 15, 2026 08:00 · Ends September 15, 2026 12:00
The IT Support phone service will close at 3:15pm today
Closed
Maintenance
From September 08, 2026 15:15 · Ends September 08, 2026 16:00
The IT Support phone service will close at 15:15pm today
Closed
Maintenance
From August 11, 2026 15:15 · Ends August 11, 2026 16:00
The IT Support phone service will close at 3.15pm today.
Closed
Maintenance
From July 14, 2026 15:15 · Ends July 14, 2026 16:00
The IT Support phone service will be unavailable 9:45am-12pm on Wednesday 10th June 2026
Closed
Maintenance
From June 10, 2026 09:45 · Ends June 10, 2026 12:00
The IT Support phone service will close at 3:15pm on Tuesday 9th June 2026
Closed
Maintenance
From June 09, 2026 15:15 · Ends June 09, 2026 16:00
IT Support Phone, Appointment and Drop-In service unavailable on Tuesday 19 May 2026
Closed
Maintenance
From May 19, 2026 09:00 · Ends May 19, 2026 17:00
The IT Support phone service will close at 3:15pm on Tuesday 12th May 2026
Closed
Maintenance
From May 12, 2026 15:15 · Ends May 11, 2026 16:00
The IT phone service will be unavailable 11am-12pm on Tuesday 12th May 2026
Closed
Maintenance
From May 12, 2026 11:00 · Ends May 12, 2026 12:00
IT Support: Phone service unavailable 12-4pm
Closed
Maintenance
From April 28, 2026 12:00 · Ends April 28, 2026 16:00
IT Support Phone Service unavailable Friday 24th April 2026
Closed
Maintenance
From April 24, 2026 09:00 · Ends April 24, 2026 16:00
IT Support Phone Service unavailable today
Closed
Maintenance
From April 23, 2026 09:00 · Ends April 23, 2026 16:00
The IT Support phone service will close at 15:15 today
Closed
Maintenance
From April 14, 2026 15:15 · Ends April 14, 2026 15:59
Network Issues
Resolved
Incident
March 26, 2026 09:42
Issues with IT support phone lines
Resolved
Incident
March 26, 2026 09:20
The IT Support phone service will be unavailable 14:00-16:00 25th March 2026 due to staff sickness
Closed
Maintenance
From March 25, 2026 14:00 · Ends March 25, 2026 16:00
The IT Support phone service will not operate on Friday 20th March
Closed
Maintenance
From March 20, 2026 09:00 · Ends March 20, 2026 16:00
The IT Support phone service unavailable 14:00-15:00 on Thursday 12th March
Closed
Maintenance
From March 12, 2026 14:00 · Ends March 12, 2026 15:00
The IT Support phone service will close at 15:15pm today
Closed
Maintenance
From March 10, 2026 15:15 · Ends March 10, 2026 16:00
The IT Support Phone service will not be available on Tuesday 24th February 2.00-4.00pm due to staff training
Closed
Maintenance
From February 24, 2026 14:00 · Ends February 24, 2026 16:00
The IT Support phone service will close at 15:15pm today
Closed
Maintenance
From February 10, 2026 15:15 · Ends February 10, 2026 16:00
The IT Support Phone service will be closed on Friday morning 30th January
Closed
Maintenance
From January 30, 2026 09:00 · Ends January 30, 2026 12:00
The IT Support phone service will close slightly earlier this afternoon at 3.30pm
Closed
Maintenance
From January 27, 2026 15:30 · Ends January 27, 2026 16:00
The IT Support Phone service will close at 3.00pm today
Closed
Maintenance
From January 15, 2026 12:12 · Ends January 15, 2026 12:12
The IT Support Phone service will close at 3.15pm today
Closed
Maintenance
From January 13, 2026 15:15 · Ends January 13, 2026 16:00
The IT Support phone, appointment and drop-in services will be unavailable 10.00 to 16:00 on Wednesday 17th December
Closed
Maintenance
From December 17, 2025 10:00 · Ends December 17, 2025 16:00
The IT Support phone service will close at 15:15pm today
Closed
Maintenance
From December 16, 2025 15:15 · Ends December 16, 2025 16:00
IT Support Services unavailable from 1.00pm on Tuesday 9th December
Closed
Maintenance
From December 09, 2025 13:00 · Ends December 09, 2025 17:00
The IT Support Phone service will close at 3.15pm on Tuesday 11th November
Closed
Maintenance
From November 11, 2025 15:15 · Ends November 11, 2025 16:00
The IT Support Phone service will close at 3.15pm on Tuesday 21st October
Closed
Maintenance
From October 21, 2025 15:15 · Ends October 21, 2025 16:00
The IT Support phone service will be unavailable between 9am and 12pm Thursday 16th October
Closed
Maintenance
From October 16, 2025 09:00 · Ends October 16, 2025 12:00
The IT Support Phone service will close at 3pm today
Closed
Maintenance
From October 10, 2025 15:00 · Ends October 10, 2025 16:00
The IT Support phone service will be unavailable between 9am and 12pm Thursday 16th October
Closed
Maintenance
From October 08, 2025 13:57 · Ends October 08, 2025 13:57
The IT Support phone service will close at 3.15pm on Tuesday 9th September
Closed
Maintenance
From September 08, 2025 11:15 · Ends September 08, 2025 11:15
IT Support phone service will not operate on Thursday 28th August
Closed
Maintenance
From August 28, 2025 09:00 · Ends August 28, 2025 16:59
IT Support phone service will not operate on Tuesday 26th August
Closed
Maintenance
From August 26, 2025 09:00 · Ends August 26, 2025 16:00
IT Support Phone service unavailable from 3.15pm today
Closed
Maintenance
From August 12, 2025 15:15 · Ends August 12, 2025 16:00
IT Support Phone service unavailable this afternoon 2.00-4.00pm
Closed
Maintenance
From July 22, 2025 14:00 · Ends July 22, 2025 16:00
IT Support Phone Service will close at 3.30pm today
Closed
Maintenance
From July 08, 2025 15:30 · Ends July 08, 2025 17:00
The IT Support phone service will close at 15:15pm today
Closed
Maintenance
From June 10, 2025 15:15 · Ends June 10, 2025 16:00
The IT Support Phone service will operate from 9.30am Wednesday 21st May due to essential staff training
Closed
Maintenance
From May 21, 2025 09:00 · Ends May 21, 2025 09:30
IT Support Phone service will not be available this afternoon 2.00-4.00pm
Closed
Maintenance
From May 20, 2025 14:00 · Ends May 20, 2025 16:00
IT Helpdesk Phones Issue
Resolved
Incident
May 19, 2025 14:11
The IT Support phone service will close at 2pm today.
Closed
Maintenance
From May 13, 2025 12:00 · Ends May 13, 2025 17:00
IT Support Phone service unavailable on Weds 7th May 0900-1100
Closed
Maintenance
From May 07, 2025 09:00 · Ends May 07, 2025 11:00
No IT Support phone service this morning
Closed
Maintenance
From April 29, 2025 09:00 · Ends April 29, 2025 12:00
The IT Support phone service will close at 3.15pm today
Closed
Maintenance
From April 08, 2025 15:15 · Ends April 08, 2025 16:00
IT Support: Phone service unavailable
Closed
Maintenance
From March 28, 2025 09:00 · Ends March 28, 2025 17:00
IT Support phone service will not operate this afternoon
Closed
Maintenance
From March 05, 2025 14:00 · Ends March 05, 2025 16:00
The IT Support Phone Service will open later from 1015 on Thursday 27th February
Closed
Maintenance
From February 27, 2025 09:00 · Ends February 27, 2025 10:15
The IT Support phone service will open later at 0930 on Thursday 16th January
Closed
Maintenance
From January 16, 2025 09:00 · Ends January 15, 2025 09:30
IT Support phone service will close at 3.15pm today
Closed
Maintenance
From January 14, 2025 15:15 · Ends January 14, 2025 16:00
The IT support phone service will not operate on Thursday 19th December
Closed
Maintenance
From December 19, 2024 09:00 · Ends December 19, 2024 16:00
There is currently an issue with the IT Support phone service
Resolved
Incident
December 18, 2024 09:47
No IT Support Phone service this afternoon
Closed
Maintenance
From December 17, 2024 14:00 · Ends December 17, 2024 16:00
IT Support phone service unavailable today
Closed
Maintenance
From December 13, 2024 09:00 · Ends December 13, 2024 16:00
The IT Support phone service will not operate between 1000-1130 today
Closed
Maintenance
From December 11, 2024 10:00 · Ends December 11, 2024 11:30
The IT Support Phone Service will close at 3.00pm today
Closed
Maintenance
From December 10, 2024 15:00 · Ends December 10, 2024 16:00
There will be no IT Support Phone service today
Closed
Maintenance
From December 09, 2024 09:00 · Ends December 09, 2024 10:00
The IT Support Phone service will not operate on Thursday 5th December
Closed
Maintenance
From December 05, 2024 09:00 · Ends December 05, 2024 16:00
The IT Support Phone service will only operate 1000-1200 today.
Closed
Maintenance
From December 04, 2024 14:00 · Ends December 04, 2024 16:00
The IT Support Phone service will only operate 1000-1200 today
Closed
Maintenance
From December 04, 2024 09:00 · Ends December 04, 2024 10:00
IT Support phone service unavailable 2-4pm
Closed
Maintenance
From December 03, 2024 14:00 · Ends December 03, 2024 16:00
IT Support Phone service unavailable Wednesday afternoon to Friday
Closed
Maintenance
From November 20, 2024 14:00 · Ends November 22, 2024 16:00
IT Support phone service unavailable 2-4pm
Closed
Maintenance
From November 19, 2024 14:00 · Ends November 19, 2024 16:00
The IT Support Phone service will not be available on Wednesday 13th November 2.00-4.00pm
Closed
Maintenance
From November 13, 2024 14:00 · Ends November 13, 2024 16:00
IT Support phone service unavailable today 3.00-4.00pm due to staff training
Closed
Maintenance
From November 05, 2024 15:00 · Ends November 05, 2024 16:00
The IT Support Phone service will not be available during w/c 28th October
Closed
Maintenance
From October 28, 2024 09:00 · Ends November 01, 2024 17:00
The IT Support Phone service will not be operating this week on Thursday 24th and Friday 25th October
Closed
Maintenance
From October 24, 2024 09:00 · Ends October 25, 2024 17:00
IT Support Phone service unavailable this afternoon
Resolved
Incident
October 14, 2024 12:01
The IT Support Phone service will be unavailable on Thursday 10th October
Closed
Maintenance
From October 10, 2024 09:00 · Ends October 10, 2024 17:00
IT Support Phone service unavailable
Closed
Maintenance
From October 02, 2024 09:00 · Ends October 04, 2024 17:00
Unfortunately due to staff sickness there will be no IT Support Phone service today
Closed
Maintenance
From September 30, 2024 09:00 · Ends September 30, 2024 17:00
IT Support Phone service unavailable in the afternoon on Tuesday 17th September
Closed
Maintenance
From September 17, 2024 14:00 · Ends September 17, 2024 17:00
IT Support telephone service unavailable
Resolved
Incident
September 13, 2024 14:36
IT Support Phone Service unavailable on Monday 2nd September
Closed
Maintenance
From September 02, 2024 09:00 · Ends September 02, 2024 17:00
IT Support phone service unavailable this week
Closed
Maintenance
From August 27, 2024 10:05 · Ends August 30, 2024 17:00
IT Support phone service unavailable
Closed
Maintenance
From August 21, 2024 08:58 · Ends August 23, 2024 17:00
IT Support phone service - Clearing and Assessment support calls only
Closed
Maintenance
From August 16, 2024 09:00 · Ends August 16, 2024 16:00
IT Support Phone Service unavailable this morning
Closed
Maintenance
From August 08, 2024 09:00 · Ends August 08, 2024 14:00
IT Support phone service will not be available today
Closed
Maintenance
From August 06, 2024 09:00 · Ends August 06, 2024 17:00
IT Support phone service will not be available today
Closed
Maintenance
From August 05, 2024 09:00 · Ends August 05, 2024 17:00
IT Phone Service unavailable Friday 2nd August
Closed
Maintenance
From August 02, 2024 09:00 · Ends August 02, 2024 17:00
IT Support Phone service is unavailable today
Closed
Maintenance
From August 01, 2024 09:00 · Ends August 01, 2024 17:00
IT Support Phone service unavailable - Monday 29th July
Closed
Maintenance
From July 29, 2024 09:00 · Ends July 29, 2024 17:00
There will be no IT Support Phone service on Thursday 25th and Friday 26th July
Closed
Maintenance
From July 25, 2024 09:00 · Ends July 26, 2024 17:00
Unfortunately due to staff sickness there will be no IT Support Phone service today
Closed
Maintenance
From July 24, 2024 09:00 · Ends July 24, 2024 17:00
IT Support Phone Service unavailable today
Closed
Maintenance
From July 22, 2024 09:00 · Ends July 22, 2024 16:00
IT Support Phone Service unavailable
Closed
Maintenance
From July 17, 2024 14:00 · Ends July 18, 2024 16:00
IT Support Phone Service unavailable today
Closed
Maintenance
From July 16, 2024 09:00 · Ends July 16, 2024 17:00
IT Support Phone Service unavailable until 2.00pm today
Closed
Maintenance
From July 15, 2024 09:00 · Ends July 15, 2024 13:59
IT Support Phone service unavailable this morning
Closed
Maintenance
From July 11, 2024 09:00 · Ends July 11, 2024 12:00
IT Support telephone service unavailable
Resolved
Incident
June 12, 2024 09:12
IT Support Phone service unavailable today
Closed
Maintenance
From May 29, 2024 09:00 · Ends May 29, 2024 16:00
IT Support Phone service unavailable today
Closed
Maintenance
From May 09, 2024 09:00 · Ends May 09, 2024 17:00
IT Support Phone service unavailable this afternoon
Closed
Maintenance
From April 19, 2024 14:00 · Ends April 19, 2024 16:00
The IT Support Phone service is unavailable
Closed
Maintenance
From April 10, 2024 09:00 · Ends April 10, 2024 17:00
IT Support Phone service unavailable today
Closed
Maintenance
From April 03, 2024 09:00 · Ends April 03, 2024 16:00
IT Services Phone service unavailable
Closed
Maintenance
From March 13, 2024 12:00 · Ends March 13, 2024 16:00
ITSO Phone service
Resolved
Incident
February 16, 2024 08:30
IT Support - Reduced Service: Tuesday 19 December
Resolved
Incident
December 19, 2023 09:43
IT Support - Reduced service: 14-15 December
Resolved
Incident
December 14, 2023 09:04
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