We are unfortunately expecting delays with our Book Delivery Service to continue over the weekend. These delays are also impacting the delivery of staff paper requests and the speed in which we can empty Book Drops and return items.

If you have any questions or concerns, please contact us (lib-enquiry@york.co.uk).

The delays to our Book Delivery Service, Paper delivery service, and Book drop collection service are unfortunately ongoing. 

Though we do not yet have a timeframe of when we can expect these issues to be resolved, we have contingencies in place to deliver requests and collect returned items.

The request option on YorSearch remains switched off to manage the backlog of deliveries. If you have any questions on any alternative ways of accessing resources, please contact us (lib-enquiry@york.ac.uk).

The issues affecting our delivery services are taking longer than expected to resolve. Our Book Delivery Service remains paused until we can guarantee a more consistent delivery schedule and our paper delivery service continues to experience delays. We are also experiencing delays in collecting returned items from the Book Drops at King's Manor and Ron Cooke Hub.

We are working to find alternative solutions to these delays and we apologise for any inconvenience caused.