Digital Content Store issues

Incident Status
Resolved
Affected Services
Incident Updates
Digital Content Store issues
Tue Jan 27 2026 - 12:37:26

We have had an alert from the CLA to say the Digital Content Store is suffering some service issues. We use the DCS as a repository for scanned material such as book chapters and articles. These will appear as a 'contentstore' link on reading list citations. This is the message from them:

"We have been made aware by several users this morning that the DCS is experiencing substantial service issues and running incredibly slowly, to the point of being unresponsive for some users.

Specific problems reported so far include: pages not loading, requests not being accepted by the system, and ISBN searches lagging heavily then coming up with "no results found" when a result should be expected.

We have alerted our IT team and they are currently looking into the problem as a matter of priority."

Digital Content Store issues resolved
Wed Jan 28 2026 - 08:19:27

We have now received confirmation from CLA that these issues are now resolved.