Issues with Content Store links

Incident Status
Resolved
Affected Services
Incident Updates
Issues with Content Store links
Mon Mar 2 2026 - 10:49:43

We are seeing issues with Content Store links. Our provider, CLA, have issued the following information:

We’re aware of an issue affecting users’ ability to log into the DCS and access links. We’re actively investigating this as a matter of urgency and are working to restore full functionality as soon as possible.

In the meantime, we recommend clearing your browser cache and cookies before retrying, as this may help resolve the issue. Please continue to retry logging in and accessing links, as some users are experiencing intermittent access. If access returns, please let us know as soon as possible.

We’re sorry for the inconvenience and appreciate your patience. We’ll provide you with an update as soon as we have more information.

Content Store issues resolved
Mon Mar 2 2026 - 11:54:33

Please see the following message from CLA:

We have been made aware of an issue affecting some users with logging into the DCS and accessing content links. We have been instructed by our developers that this issue has now been resolved. 

We have contacted affected institutions directly, but if anyone else noticed this issue earlier this morning, please clear your browsing cache and retry. If you notice that the issue persists, please contact us immediately. 
We’re sorry for the inconvenience and appreciate your patience.

No further ContentStore issues identified
Wed Mar 4 2026 - 13:54:29

No further issues with ContentStore have been identified though we will update if any further issues arise.