Multiple service issues

Incident Status
Resolved
Incident Updates
Multiple service issues
Tue Dec 5 2023 - 15:30:35

We have identified issues with our virtual machine infrastructure which is affecting a number of services across the University.

Engineers are currently investigating and we will provide further updates shortly.

Continuing to investigate: Multiple service issues
Tue Dec 5 2023 - 16:04:03

We're continuing to investigate issues with our virtual machine infrastructure which is affecting a number of services across the University. We have been in touch with our vendor for support and will provide another shortly. 

Investigating
Tue Dec 5 2023 - 16:33:33

Services are slowly beginning to recover however they should still be considered at risk. 

We are continuing to work with our supplier on this issue and will provide another update at 5pm.  

Monitoring
Tue Dec 5 2023 - 17:03:03

We believe all services have now been restored but they should still be considered at risk. 

We are continuing to work with our supplier and will undertake more investigative work tomorrow. 

Resolved
Wed Dec 6 2023 - 10:37:39

All services have now been restored but we will continue to monitor.