IT Service Announcements

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IT Service Announcements
CityConnectWiFi network unavailable Investigating
We have identified an issue with the CityConnectWiFi guest network. This network is provided by the...
March 30, 2026 14:41
Viking Cluster issues Investigating
There are issues with Viking running slowly and not allowing logins.
March 25, 2026 16:46
Network Issues Resolved
We are investigating network issues affecting some core services, including the Virtual Desktop Serv...
March 26, 2026 09:42
Issues with IT support phone lines Resolved
We are currently experiencing issues with the IT support phone line which are being investigated. In...
March 26, 2026 09:20
Issue with student/staff name data Resolved
We're currently experiencing an issue with student/staff name data which may impact services such as...
March 23, 2026 13:01
There is an issue affecting staff when managing their Optional Module allocations. Resolved
On clicking, 'Manage module allocations and upload to SITS', the page takes a long time to load and ...
March 05, 2026 14:07
Issues with the Web CMS Resolved
We are currently experiencing some issues with the Web CMS meaning that users cannot save/approve or...
March 04, 2026 10:08
Network, Telephony, Agresso and others Resolved
We are currently investigating and will provide further updates shortly.
February 16, 2026 07:47
Issues with external services Resolved
We are receiving reports of "500 internal server error issues" with several external services. We b...
December 05, 2025 09:07
Slack - Unable to log in and use Slack features Resolved
Slack are currently investigating an issue where a some people are unable to log into Slack, access ...
November 28, 2025 10:57
York Identity Manager (IDM) Issues Resolved
We are aware of an issue with IDM, users who are not connected to VPN and are not on campus will not...
November 18, 2025 13:02
Printing Issues Resolved
We are currently investigating issues with printing on campus. We will provide further updates shor...
November 10, 2025 08:19
Wifi Authentication Issues for Eduroam Resolved
We have identified the issue and are working towards a resolution. Further updates will be provided...
November 04, 2025 16:10
York Identity Manager (IDM) - there is currently an issue affecting affecting password changes Resolved
There is currently an issue affecting York Identity Manager (IDM) affecting password changes. Our Id...
October 28, 2025 09:26
Issues with external services Resolved
We are aware some users are unable to access several services this morning, including Zoom, Wiki, Ji...
October 20, 2025 09:11
Vodafone network outage Resolved
We are aware of a network wide outage with Vodafone that will affect all university provided mobile ...
October 13, 2025 15:57
Network connectivity issues Resolved
We are currently investigating issues with network connectivity & authentication and will provid...
October 09, 2025 11:05
Issue with signing in to LastPass Resolved
We are currently investigating an issue and will provide further updates shortly.
September 25, 2025 11:07
Issue printing from desktop/laptop devices Resolved
There is currently an issue with our printing system affecting users trying to print from a Desktop/...
September 24, 2025 10:21
Issue with Loyalty and Library cards in the MyUoY app Resolved
We are investigating an issue which occurred for users of the MyUoY app yesterday (Monday 22 Septemb...
September 23, 2025 10:34
Dropoff is unavailable Resolved
We are currently investigating an issue with Dropoff and will provide further updates shortly.
August 15, 2025 10:38
Qualtrics Resolved
We have identified the issue and are working towards a resolution. Further updates will be provided...
August 09, 2025 12:33
Worktribe integrations issue Resolved
We have identified the issue and are working towards a resolution. Further updates will be provided...
July 24, 2025 10:55
Network issues at Stables and Home Farm Resolved
The wired and wifi network at The Stables and Home Farm are currently offline due to a suspected bre...
July 22, 2025 16:29
Cityconnect and Eduroam in the city centre are currently not working Resolved
We are currently investigating and will provide further updates shortly.
July 01, 2025 13:24
Github Outage Resolved
We're aware of issues accessing Github at the moment. We are assessing the impact of this, and will ...
June 17, 2025 11:23
Connectivity to Azure Resolved
We are currently investigating and will provide further updates shortly.
June 17, 2025 10:15
Yorkweb Issues Resolved
We are currently investigating issues loading www.york.ac.uk from off-campus, and will provide furth...
June 16, 2025 17:08
Wi-Fi connectivity issues in Wentworth block D4 Resolved
We are currently investigating and will provide further updates shortly.    
May 28, 2025 11:23
Issues signing into eRecruiter Resolved
We are aware of issues signing into eRecruiter and are working with the service provider to identify...
May 21, 2025 16:47
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