IT Service Announcements

> All IT Service Announcements
IT Service Announcements
Campus-wide connectivity issues Resolved
Our teams are currently investigating a campus-wide network connectivity issue. Further updates wil...
November 19, 2024 07:55
The Accommodation Adverts System is temporarily unavailable Resolved
The Accommodation Adverts System is temporarily unavailable and IT Services is working to resolve th...
November 07, 2024 11:20
IT Support Phone service unavailable this afternoon Resolved
The IT Support Phone service will not be available between 2.00-4.00pm this afternoon due to staff s...
October 14, 2024 12:01
Wiki 429 Errors Resolved
We are observing issues with some users unable to access the wiki when they are not logged in, where...
October 02, 2024 09:19
IT Support telephone service unavailable Resolved
We do not anticipate any further issues with this service. The issues are now resolved.
September 13, 2024 14:36
IT Support telephone service unavailable Resolved
The IT Support telephone service will be unavailable today ( Monday 9 September) due to staff shorta...
September 09, 2024 11:20
Issues with accessing www.york.ac.uk from on-campus (wifi only) Resolved
We are seeing issues with accessing www.york.ac.uk from on-campus (wifi only), wired is working fine...
September 05, 2024 11:10
Duo Authentication Issues Resolved
We are seeing a repeat of the issues observed last week in relation to Duo Two Factor. This incident...
August 21, 2024 08:41
Slow access to support.york.ac.uk Resolved
There is currently an issue with support.york.ac.uk. You may find that pages load slowly when browsi...
August 19, 2024 10:46
Duo Issues Resolved
We are currently experiencing further issues with Duo MFA and are currently investigating. This is ...
August 15, 2024 10:12
Duo Authentication Issues Resolved
We are seeing issues with Duo Two Factor at the moment, affecting authentications to a number of Uni...
August 14, 2024 07:36
IT Support Telephone Service unavailable 31 July from 2:20pm Resolved
The IT Support Telephone service is unavailable today due to a staff shortage. We will have IT Serv...
July 31, 2024 14:28
Global IT issues affecting University services Resolved
We are aware of the global IT outage and are currently investigating whether any of our systems are ...
July 19, 2024 09:05
Identity Manager: slow to respond Resolved
We're investigating issues with the Identity Manager password management tool (idm.york.ac.uk) being...
July 09, 2024 09:42
Student IT accounts - email being received notifying of account closure Resolved
The Student Records team has notified IT Services that there is currently an issue with students rec...
June 21, 2024 16:17
Issues with Duo Resolved
We are investigating an issue with Duo which is preventing login to a range of services.
June 18, 2024 08:06
IT Support telephone service unavailable Resolved
The IT Support telephone service will be unavailable on Wednesday 12 June from 09:50 until 12:00 due...
June 12, 2024 09:12
IT Support telephone Service unavailable Resolved
The IT Support Telephone service will be unavailable on  Tuesday 11 June PM due to staff shortages. ...
June 11, 2024 09:35
Viking issues Resolved
Viking is currently having issues, and it looks like users are unable to login.  The Viking team is ...
May 23, 2024 15:06
Duo Authentication Issues Resolved
We are seeing issues with Duo Two Factor at the moment, affecting authentications to a number of Uni...
May 14, 2024 10:40
Parking permits system issue Resolved
There is currently an issue with the online parking permits system. You may encounter the error mess...
April 10, 2024 09:49
Wiki: Search issues Resolved
Atlassian are currently investigating issues with the Wiki search not returning all search results. ...
April 09, 2024 09:33
Printing service issues Resolved
We are currently investigating reports of issues with campus printing and will provide further updat...
April 09, 2024 08:56
Identity Manager: slow to respond Resolved
We're investigating issues with the Identity Manager password management tool (idm.york.ac.uk) being...
April 08, 2024 09:16
James B Block network Resolved
The network (wired and wifi) is currently out of service in James B Block due to electrical related ...
April 02, 2024 12:49
Identity Manager: slow to respond Resolved
We are investigating issues with the Identity Manager password management tool (idm.york.ac.uk) resp...
April 02, 2024 09:51
Issues connecting to external services Resolved
We are currently seeing some issues connecting to external services.  We are investigating and will...
March 19, 2024 14:22
Print Deploy - Campus Printing Resolved
We're investigating an issue with Print Deploy that is preventing campus printing in some instances....
March 18, 2024 09:28
eduroam at Grimsby NHS site Resolved
This issue is due to a core outage in our suppliers' network affecting multiple circuits and custome...
March 13, 2024 11:09
Issue signing in to University printers Resolved
We're investigating an issue with signing in to University printers. We'll provide more information ...
March 12, 2024 08:28
JSON