IT Service Announcements

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IT Service Announcements
Parking permits system issue Resolved
There is currently an issue with the online parking permits system. You may encounter the error mess...
April 10, 2024 09:49
Wiki: Search issues Resolved
Atlassian are currently investigating issues with the Wiki search not returning all search results. ...
April 09, 2024 09:33
Printing service issues Resolved
We are currently investigating reports of issues with campus printing and will provide further updat...
April 09, 2024 08:56
Identity Manager: slow to respond Resolved
We're investigating issues with the Identity Manager password management tool (idm.york.ac.uk) being...
April 08, 2024 09:16
James B Block network Resolved
The network (wired and wifi) is currently out of service in James B Block due to electrical related ...
April 02, 2024 12:49
Identity Manager: slow to respond Resolved
We are investigating issues with the Identity Manager password management tool (idm.york.ac.uk) resp...
April 02, 2024 09:51
Issues connecting to external services Resolved
We are currently seeing some issues connecting to external services.  We are investigating and will...
March 19, 2024 14:22
Print Deploy - Campus Printing Resolved
We're investigating an issue with Print Deploy that is preventing campus printing in some instances....
March 18, 2024 09:28
eduroam at Grimsby NHS site Resolved
This issue is due to a core outage in our suppliers' network affecting multiple circuits and custome...
March 13, 2024 11:09
Issue signing in to University printers Resolved
We're investigating an issue with signing in to University printers. We'll provide more information ...
March 12, 2024 08:28
Issues with Wifi on campus Resolved
We are currently investigating and will provide further updates shortly.
February 26, 2024 12:37
ITSO Phone service Resolved
IT Support is running a reduced phone service today, 16/02/24, due to reduced staffing. The phone s...
February 16, 2024 08:30
Wiki Issues Resolved
We have observed sporadic issues with the Wiki service this morning, including but not limited to lo...
February 12, 2024 10:00
Duo - Slow to respond Resolved
We've spotted that Duo is being slow to respond for some users, or is taking multiple attempts to au...
January 26, 2024 08:48
Issue creating new cases Resolved
We are investigating an issue with creating new cases in Salesforce. Cases created via the Salesfor...
January 23, 2024 14:49
Grimsby Hospital: eduroam wifi unavailable Resolved
There is a break in the fibre link that serves the Diana, Princess of Wales Hospital in Grimsby. Th...
January 05, 2024 08:41
At risk: CityConnectWiFi on campus & eduroam in York city centre and Grimsby Hospital Resolved
There is currently an issue with the links that connect the University with the City of York Council...
December 20, 2023 14:37
IT Support - Reduced Service: Tuesday 19 December Resolved
IT Support are running a reduced phone service on Tuesday 19 December due to staff illness. Our pho...
December 19, 2023 09:43
IT Support - Reduced service: 14-15 December Resolved
IT Support are running a limited service Thursday 14 December and Friday 15 December due to reduced ...
December 14, 2023 09:04
MyTimetable unavailable Resolved
The supplier has identified an issue with their infrastructure provider, and is investigating. https...
December 12, 2023 14:55
Multiple service issues Resolved
We have identified issues with our virtual machine infrastructure which is affecting a number of ser...
December 05, 2023 15:30
Network issues in Psychology Resolved
There is currently no network connectivity (wifi or wired) in any of the Psychology buildings. We a...
November 29, 2023 09:28
Intermittent issues with Duo Resolved
We are recieving reports of intermittent issues with Duo (Multi factor authentication) this morning....
November 29, 2023 08:34
WiFi issues across campus Resolved
We are currently investigating issues with WiFi in certain areas of campus and will provide further ...
November 13, 2023 13:10
Viking access Resolved
We are investigating an issue with the link to Viking. The issue is with the link.  Viking is runni...
November 09, 2023 07:50
Intermittent Issues Resolved
We are aware of intermittent issues with a number of services this morning, including accessing the ...
November 09, 2023 07:11
Campus Printing Resolved
We are currently investigating a problem with printing on campus and will provide further updates sh...
November 08, 2023 12:20
TurnItIn - Global Degradation of Service Resolved
TurnItIn are currently experiencing issues globally which may impact staff and student access to Tur...
November 02, 2023 12:18
YorSearch - Page can't be reached Resolved
There is currently an EU wide disruption for Primo/Alma/Leganto that is affecting YorSearch reading ...
October 25, 2023 17:14
Google Calendar Resolved
Google Calendar is currently unavailable. Updates to follow when we have them from Google.
September 21, 2023 15:01
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