Wiki 429 Errors

Incident Status
Resolved
Affected Services
Incident Updates
Wiki 429 Errors
Wed Oct 2 2024 - 09:19:54

We are observing issues with some users unable to access the wiki when they are not logged in, where Confluence is returning a 429 error.

It is recommended users try to log in to the Wiki where possible to work around this issue for the moment.

Further updates will be provided as we hear back from our supplier.

Awaiting updates
Wed Oct 2 2024 - 10:55:53

We are still waiting to hear back from our supplier.

The usual login method may not work due to the 429 error. Instead, the following login link should bypass the problematic uoy.atlassian.net address.

https://id.atlassian.com/login/saml/start?connection=saml-391288ed-fb01-4f33-a6ea-de388616a066&continue=https://uoy.atlassian.net/wiki

Ongoing Wiki issues
Wed Oct 2 2024 - 16:52:25

We are still liaising with Atlassian regarding these intermittent issues, and we hope to have a resolution shortly.

Resolved
Thu Oct 3 2024 - 11:08:41

We have been advised that the issues are now resolved. We do not anticipate any further issues with the Wiki service.

Repeat of the 429 issues
Mon Oct 7 2024 - 09:04:46

We are seeing issues once again with anonymous access to the wiki, and are working with our supplier to remedy the issue.

As this is only affecting access to users not logged in, please use the link below to log in to the Wiki as a workaround for these issues:

https://id.atlassian.com/login/saml/start?connection=saml-391288ed-fb01-4f33-a6ea-de388616a066&continue=https://uoy.atlassian.net/wiki

We will provide further updates once we hear back from Atlassian.

Resolved
Tue Oct 8 2024 - 11:43:42

The issues are now resolved.