Worktribe integrations issue

Incident Status
Resolved
Affected Services
Incident Updates
Worktribe integrations issue
Thu Jul 24 2025 - 10:55:04

We have identified the issue and are working towards a resolution.

Further updates will be provided shortly.

Worktribe unavailable
Thu Aug 7 2025 - 16:27:14

We're currently experiencing issues  with Worktribe integrations, which means "Projects" aren't being created in Agresso. Because of this, we have made Worktribe unavailable.

We're working on fixing this, but it's unlikely Worktribe will be back online before the end of the day.

We'll keep you updated and do our best to get the system running again as quickly as possible. Thanks for your patience.

If you have any questions about specific projects that need help, please email worktribe-support@york.ac.uk.

 

Worktribe unavailable
Fri Aug 8 2025 - 09:52:13

We're currently experiencing issues with Worktribe integrations, which means "Projects" aren't being created in Agresso. Because of this, we have made Worktribe unavailable.

We're working on fixing this, but it's unlikely Worktribe will be back online before the end of the day (Friday 8th Aug).

We'll keep you updated and do our best to get the system running again as quickly as possible. Thanks for your patience.

If you have any questions about specific projects that need help, please email worktribe-support@york.ac.uk.

 

Worktribe unavailable
Fri Aug 8 2025 - 15:18:20

Worktribe will remain unavailable over the weekend. Changes that should resolve the issue are planned for Monday. Thank you for your ongoing patience and please contact worktribe-support@york.ac.uk if there are specific projects that you need assistance with on Monday.

Worktribe available
Mon Aug 11 2025 - 15:03:41

The issue impacting the data sync between Worktribe and Agresso has been fixed and Worktribe is available again. 

There are still some issues with email notifications that we're still working on and may mean users receive duplicate copies of the Intent To Submit email.

We will continue to monitor the issue.

Worktribe issues fully resolved
Tue Aug 12 2025 - 13:22:31

We do not anticipate any further issues with this service.