York Identity Manager (IDM) Issues

> IT Incidents > York Identity Manager (IDM) Issues
Incident Status
Resolved
Affected Services
Incident Updates
York Identity Manager (IDM) Issues
Tue Nov 18 2025 - 13:02:23

We are aware of an issue with IDM, users who are not connected to VPN and are not on campus will not be able to access this service. This is linked to an ongoing Cloudflare issue, Cloudflare Status, we will continue to monitor their updates.

We apologise for any inconvenience caused and we thank you for your patience.

Issues beginning to resolve
Tue Nov 18 2025 - 14:44:17

The issue may now be resolved but to ensure this is working as usual we will continue to monitor the issue for a while first.

Issues resolved
Tue Nov 18 2025 - 14:56:06

We do not anticipate any further issues with this service.

The issues are now resolved.