Halifax College network issues

Incident Status
Resolved
Incident Updates
Halifax College network issues
Mon Jan 31 2022 - 14:06:12

We're seeing issues with the wired and wifi network in Halifax College. Eden's Court may also be affected.

We are currently investigating and will provide further updates as soon as we can.

Update on Halifax network issues
Mon Jan 31 2022 - 16:35:55

The work to resolve the network issues in Halifax is still ongoing.

We are preparing work that is intended bring stability and performance improvements, but we expect that the current issues will continue into tomorrow afternoon (Tuesday 1 February).

We apologise for the inconvenience caused by these issues.

Update
Tue Feb 1 2022 - 08:44:40

We are continuing to work on the issue throughout this morning. We hope to bring some stability to the network by mid-afternoon.

Network stable
Tue Feb 1 2022 - 11:58:59

The work on the Halifax network is now complete.

The wired and wifi networks in Halifax should now be stable. But we're keeping a close eye on the situation just in case.

If you do encounter any further problems, please report it to itsupport@york.ac.uk or call 01904 32 3838.

Thank you for your patience during this issue.

Halifax College network issues
Wed Feb 2 2022 - 10:48:17

We do not anticipate any further issues with this service.

The issues are now resolved.