CityConnectWiFi network unavailable

Incident Status
Resolved
Affected Services
Incident Updates
CityConnectWiFi network unavailable
Fri Mar 31 2023 - 10:26:21

We have identified an issue with the CityConnectWiFi guest network.

This network is provided by the City of York Council so we have raised the issue with our contacts at the council. 

We currently expect that the network will be unavailable for the rest of today. We will provide any further updates as we receive them.

The University of York wifi (eduroam, UoY Setup, mydevices) and wired networks are working.

CityConnectWiFi network unavailable
Mon Apr 3 2023 - 09:43:41

The CityConnectWiFi guest network remains unavailable. We currently expect that it will be unavailable for at least the rest of today.

We have reached out to our contacts at the City of York Council for an update on the fault. We will provide any further updates as we receive them.

The University of York wifi (eduroam, UoY Setup, mydevices) and wired networks are working.

Resolved: CityConnectWiFi network unavailable
Thu Apr 6 2023 - 14:01:25

We do not anticipate any further issues with this service.

The issues are now resolved.