VLE issues

Incident Status
Resolved
Affected Services
Incident Updates
VLE issues
Tue Apr 25 2023 - 09:17:41

The VLE (vle.york.ac.uk) is currently running very slowly and may be completely inaccessible to some users. This is due to Global DNS issues at Blackboard Anthology, the company that provide and host the VLE. The VLE Support team are working with Blackboard urgently to try and get the system fully available as soon as possible. Please see their Twitter account for updates.

If you have an assignment due, and cannot access the VLE to submit, please email your work to your department's admin team. To find your department's admin email address, access your department's website from this central site list, and look for a "Contact Us", "Our Staff", or "Our People" option on the site.

Apologies for any concern and inconvenience that this outage has caused.

Resolved
Wed Apr 26 2023 - 12:15:31

The Blackboard VLE (vle.york.ac.uk) slowness/accessibility issues should now be resolved. This was a global issue, with many Institutions impacted. Please accept our apologies on behalf of Blackboard Anthology for the inconvenience caused.