ContentStore access issues

Incident Status
Resolved
Affected Services
Incident Updates
ContentStore access issues
Mon Oct 6 2025 - 11:04:09

We’re currently experiencing an issue with the ContentStore platform, which has resulted in a temporary loss of access for some users.
This is being dealt with as a matter of urgency and appreciate your patience while we work to resolve the problem as quickly as possible.

Workaround identified
Mon Oct 6 2025 - 12:00:53

A permanent fix is being worked on but a temporary workaround is to clear your browser cache and cookies and reopen your browser. This should allow access.

ContentStore normal service
Tue Oct 14 2025 - 13:37:04

We have not experienced any further issues but will update if access is affected again.