No Library Chat service - 29th April

Maintenance Status
Complete
Affected Services
When?
April 29, 2025 00:01 to April 28, 2025 23:59
Maintenance Overview
No Library Chat service - 29th April
Mon Apr 28 2025 - 15:01:58

Please note that due to staffing issues we will be unable to offer our usual chat service today. We are still providing in-person support at the JB Morrell Helpdesk and we will continue to monitor and respond to emails sent to lib-enquiry@york.ac.uk as soon as we can. 

You can still use our chat service where Millie the Chatbot will be on hand and able to answer general queries. There is also the option to create a 'ticket' and we will respond as soon as we can. 

Thank you for your patience. 

Maintenance Window Open
Tue Apr 29 2025 - 00:01:00
This maintenance has started.
Maintenance Window Closed
Mon Apr 28 2025 - 23:59:00
This maintenance has completed.