IT Service Maintenance

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IT Service Maintenance
The IT Support team currently has reduced capacity and response times for cases will be extended In Progress
The IT Support team is operating a full service this week, but with reduced capacity. Response times...
From: May 14, 2025 16:45
Ends: May 16, 2025 17:00
The IT Support phone service will close at 2pm today. Closed
IT Support are running a reduced phone service on Tuesday 13th May due to staff shortages and traini...
From: May 13, 2025 12:00
Ends: May 13, 2025 17:00
Planned Internet outage Closed
As part of ongoing work to test a potential firewall replacement, there will be a brief internet out...
From: May 08, 2025 06:30
Ends: May 08, 2025 08:00
IT Support Phone service unavailable on Weds 7th May 0900-1100 Closed
The IT Support phone service will be unavailable on Wednesday 7th May between 0900-1100 due to team ...
From: May 07, 2025 09:00
Ends: May 07, 2025 11:00
Planned internet outage Closed
As part of ongoing work to test a potential firewall replacement, there will be a brief internet out...
From: May 07, 2025 07:00
Ends: May 07, 2025 08:00
No IT Support phone service this morning Closed
The IT Support phone service will not operate this morning due to an IT Services Staff briefing. It ...
From: April 29, 2025 09:00
Ends: April 29, 2025 12:00
Planned internet outage Closed
As part of ongoing work to test a potential firewall replacement, there will be a brief internet out...
From: April 29, 2025 07:00
Ends: April 29, 2025 08:00
Filestore upgrade Closed
We will be upgrading our central file servers on Thursday 24 April between 7 and 9am. The following...
From: April 24, 2025 07:00
Ends: April 24, 2025 09:00
SITS/e:vision Live system upgrade Closed
A SITS/e:vision Live system upgrade is scheduled for 8-10 April 2025. During this period the systems...
From: April 07, 2025 17:00
Ends: April 10, 2025 14:58
Wifi upgrade Closed
We will be applying important updates to the campus wifi service on 10 April between 4 and 8am.  Du...
From: April 10, 2025 04:00
Ends: April 10, 2025 08:00
The IT Support phone service will close at 3.15pm today Closed
The IT Support phone service will close at 3.15pm today instead of 4.00pm. Please access our help g...
From: April 08, 2025 15:15
Ends: April 08, 2025 16:00
Wifi and wired networks unavailable (locations in Biology R) Closed
The wireless and wired network will be unavailable in Biology R, Donald Barron A-C and Barbara Scott...
From: April 08, 2025 09:00
Ends: April 08, 2025 13:00
PURE Maintenance Closed
PURE will be unavailable between 09:00 and 12:00 on Wednesday 2nd April 2025. This is to allow maint...
From: April 02, 2025 09:00
Ends: April 02, 2025 12:00
IT Support: Phone service unavailable Closed
The IT Support phone service will be unavailable on Friday 28th March due to staff shortages. Howev...
From: March 28, 2025 09:00
Ends: March 28, 2025 17:00
Maintenance of MySQL database servers Closed
The Exceptional Circumstances and Facilities Helpdesk systems are unavailable due to planned mainten...
From: March 26, 2025 09:00
Ends: March 26, 2025 12:00
The AV Bookings form and the Teaching Room Information Pages will be unavailable owing to planned maintenance Closed
The AV Bookings form and the Teaching Room Information Pages will be unavailable from 0900-1200 on W...
From: March 26, 2025 09:00
Ends: March 26, 2025 12:00
LAN Database Downtime Closed
Between 9am and midday on Thursday 6th March, access to the LAN Database will be unavailable due to ...
From: March 06, 2025 09:00
Ends: March 06, 2025 12:00
IT Support phone service will not operate this afternoon Closed
The IT Support phone service will not operate this afternoon, Weds 6th March 2.00-4.00pm. Please vis...
From: March 05, 2025 14:00
Ends: March 05, 2025 16:00
IDM Downtime Closed
We will be performing maintenance on our password management systems on Tuesday 4th March between 07...
From: March 04, 2025 07:30
Ends: March 04, 2025 08:30
The IT Support Phone Service will open later from 1015 on Thursday 27th February Closed
The IT Support Phone service will open later at 1015 on Thursday 27th February due to an All IT Staf...
From: February 27, 2025 09:00
Ends: February 27, 2025 10:15
Agresso Closed
We will be performing scheduled maintenance on this service. During the advertised times, the servic...
From: February 17, 2025 09:15
Ends: February 17, 2025 10:00
Business Objects Closed
We will be performing scheduled maintenance on this service. During the advertised times, the servic...
From: February 17, 2025 09:00
Ends: February 17, 2025 09:15
Status Maintenance Closed
We will be performing scheduled maintenance on status.york.ac.uk on 17th February between 07:30am an...
From: February 17, 2025 07:30
Ends: February 17, 2025 08:24
Kronos maintenance (OS Patching) Closed
We will be performing scheduled maintenance on this service. During the advertised times, Kronos wil...
From: February 14, 2025 00:00
Ends: February 14, 2025 06:00
Wifi upgrade Closed
We will be applying important updates to the campus wifi service on 12 February between 4 and 8am.  ...
From: February 12, 2025 04:00
Ends: February 12, 2025 08:00
Upgrade to York Print Plus service Closed
We are upgrading to the latest version of the PaperCut software on the York Print Plus printing syst...
From: February 04, 2025 06:00
Ends: February 04, 2025 10:00
Scheduled downtime for single sign-on Closed
Single sign-on (SSO) will be unavailable between 4.30 and 6.00pm on Monday 3 February.  During the ...
From: February 03, 2025 16:30
Ends: February 03, 2025 18:00
Tableau Live Server unavailable all day Closed
On Thursday 30 January, the Live Tableau Server (tableau.york.ac.uk) will be unavailable all day due...
From: January 30, 2025 09:00
Ends: January 30, 2025 18:00
The IT Support phone service will open later at 0930 on Thursday 16th January Closed
The IT Support phone service will open slightly later at 0930 on Thursday 16th January. You can stil...
From: January 16, 2025 09:00
Ends: January 15, 2025 09:30
IT Support phone service will close at 3.15pm today Closed
Please note that the IT Support phone service will close at 3.15pm today. You may continue to access...
From: January 14, 2025 15:15
Ends: January 14, 2025 16:00
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