Database downtime affecting IDM and other web applications

March 16, 2022 08:00 to March 16, 2022 10:00
Maintenance Overview
Database downtime affecting IDM and other web applications
Thu Mar 10 2022 - 13:05:56

On Wednesday 16 March, starting at 8am and lasting approximately 2 hours, we will be carrying out maintenance work on some of our databases which will affect a number of services.

Logins to the VLE, Zoom, eVision, Kinetics, Planon, Kronos, YorSearch, online journals and any other systems that use single sign-on (Shibboleth) will be at risk during the work, however we have taken steps to limit the impact and are confident that most of these (including the VLE, Zoom and eVision) will be unaffected.

Various services will be unavailable while this work takes place and this includes, but is not limited to:

- Identity management system (IDM), which manages activities including password changes, password reset and account registration
- People database, including management of associates
- Authorised systems registration
- Module Catalogue staff admin interface (PMC)
- Optional Modules system

If you notice any problems with systems or web applications after 10am, please let us know by emailing

Thank you for your patience while we carry out this work, which we appreciate may cause some disruption to the services at risk. 

If you have any queries or concerns about this work, please email

Maintenance Window Open
Wed Mar 16 2022 - 08:00:00
This maintenance has started.
Maintenance Window Closed
Wed Mar 16 2022 - 10:00:00
This maintenance has completed.