IT Support - Reduced service: 14-15 December

Incident Status
Resolved
Affected Services
Incident Updates
IT Support - Reduced service: 14-15 December
Thu Dec 14 2023 - 09:04:13

IT Support are running a limited service Thursday 14 December and Friday 15 December due to reduced staffing.

There will be no phone service.

If your query is urgent, please email itsupport@york.ac.uk and mark the subject as 'Urgent', or alternatively leave a voicemail. We will respond to you as soon as we are able.

You can also search our support, guidance and answers for step-by-step instructions and answers to frequently asked questions.

We apologise for any inconvenience and we thank you for your patience.

Normal service resumed
Mon Dec 18 2023 - 09:11:45

The IT Support phone service has returned to normal service.

Need help using IT at the University? Search our support, guidance and answers for step-by-step instructions and solutions.