IT Support are running a reduced phone service on Tuesday 19 December due to staff illness.

Our phones will be open 9am - 12 noon.

Email support is available as normal, and we can schedule a video appointment if your query requires it.

If you need to contact us with an urgent query in the afternoon, please email itsupport@york.ac.uk and mark the subject as 'Urgent', or alternatively leave a voicemail. We will respond to you as soon as we are able.

You can also search our support, guidance and answers for step-by-step instructions and answers to frequently asked questions.

We apologise for any inconvenience and we thank you for your patience.