Duo - Slow to respond

Incident Status
Incident Updates
Duo - Slow to respond
Fri Jan 26 2024 - 08:48:39

We've spotted that Duo is being slow to respond for some users, or is taking multiple attempts to authenticate.

We are investigating the problem.

Fri Jan 26 2024 - 12:00:44

The Duo service now looks to be performing as normal. We have also not received any recent reports of issues.

We will continue to monitor in case the problem returns. If you encounter any problems using Duo, please report it to the IT Support team.

Mon Jan 29 2024 - 08:29:52

We do not anticipate any further issues with this service.

The issues are now resolved.