No Library Phone or Chat Service 12noon until 2pm on 1 December

Incident Status
Resolved
Incident Updates
No Library Phone or Chat Service 12noon until 2pm on 1 December
Mon Dec 1 2025 - 08:52:20

Please note that due to staffing issues we will be unable to offer our usual phone & webchat service today between the hours of 12noon and 2pm. We are still providing in-person support at the helpdesk at JBM, and we will reply to emails sent to lib-enquiry@york.ac.uk as soon as we can.

Thank you for your patience. 

Library Phone & Chat: Normal Service resumes
Mon Dec 1 2025 - 18:18:18

Our normal Library phone and chat service offering has now resumed. Thank you for your patience.