Please note that due to staffing issues we will be unable to offer our usual phone and chat service today between 12pm-2pm. We are still providing in-person support at the Helpdesk, and we will reply to emails sent to lib-enquiry@york.ac.uk as soon as we can. You can also still use our Chatbot service that will be able to answer many queries. Alternatively, you can choose to create a 'ticket' and we will respond as soon as we can. Apologies for any inconvenience caused.