No phone or chat service available between 12pm-2pm, w/c 9th March

Maintenance Status
Complete
When?
March 09, 2026 09:00 to March 13, 2026 17:00
Maintenance Overview
No phone or chat service available between 12pm-2pm, w/c 9th March
Fri Mar 6 2026 - 15:08:44

Due to staff shortages, we are temporarily adjusting our online chat and phone service availability.

Our online chat and phone service will be available 10am-12pm & 2pm-4pm, Monday, Tuesday, Thursday and Friday during the week commencing 9th March.

Please note, on Wednesday 11th March the chat and phone service will be available 2pm until 4pm only. 

Our Helpdesk will remain open, 10am-4pm, and we will continue to respond to email enquiries.

Maintenance Window Open
Mon Mar 9 2026 - 09:00:00
This maintenance has started.
Maintenance Window Closed
Fri Mar 13 2026 - 17:00:00
This maintenance has completed.