No library phone or chat service

Maintenance Status
Complete
When?
June 03, 2026 12:09 to June 03, 2026 23:59
Maintenance Overview
No library phone or chat service
Wed Jun 3 2026 - 12:10:47

Please note that due to staffing issues we will be unable to offer our usual phone and chat service today. We are still providing in-person support at the heldesk at JBM, and we will reply to emails sent to lib-enquiry@york.ac.uk as soon as we can. You can still use our chat service and Millie the Chatbot will be able to answer many queries. Alternatively, you can choose to create a 'ticket' and we will respond as soon as we can. Thank you for your patience. 

Maintenance Window Open
Wed Jun 3 2026 - 12:09:00
This maintenance has started.
Maintenance Window Closed
Wed Jun 3 2026 - 23:59:00
This maintenance has completed.