Phone and chat service operating 10am-12pm today

Maintenance Status
Complete
When?
July 16, 2026 10:00 to July 16, 2026 16:00
Maintenance Overview
Phone and chat service operating 10am-12pm today
Thu Jul 16 2026 - 09:12:20

Due to temporary staffing shortages, our online chat and phone service will run between 10am-12pm today. The Helpdesk remains open 10am-4pm and we will continue to respond to emails (lib-enquiry@york.ac.uk).

Please also note that the Helpdesk is temporarily located by the temporary entrance to the Library on the ground floor of the Fairhurst building.

Maintenance Window Open
Thu Jul 16 2026 - 10:00:00
This maintenance has started.
Maintenance Window Closed
Thu Jul 16 2026 - 16:00:00
This maintenance has completed.