No online chat or phone service 12pm-2pm, Thu 20th Aug & Fri 21st Aug

Maintenance Status
Complete
When?
August 20, 2026 10:00 to August 21, 2026 16:00
Maintenance Overview
No online chat or phone service 12pm-2pm, Thu 20th Aug & Fri 21st Aug
Thu Aug 20 2026 - 08:02:39

Due to temporary staffing shortages, we are adjusting the operating hours of our online chat and phone services on Thursday 20th August & Friday 21st August. On these dates, the online chat and phone services will be open 10am-12pm & 2pm-4pm.

Our Helpdesk remains open 10am-4pm at its temporary location on the ground floor of the Fairhurst by the temporary Library entrance. We will also continue to respond to email enquiries as normal.

Maintenance Window Open
Thu Aug 20 2026 - 10:00:00
This maintenance has started.
Maintenance Window Closed
Fri Aug 21 2026 - 16:00:00
This maintenance has completed.