IT Service Announcements

> All IT Service Announcements
IT Service Announcements
YorSearch - Page can't be reached Resolved
There is currently an EU wide disruption for Primo/Alma/Leganto that is affecting YorSearch reading ...
October 25, 2023 17:14
Google Calendar Resolved
Google Calendar is currently unavailable. Updates to follow when we have them from Google.
September 21, 2023 15:01
Shibboleth authentication Resolved
We are currently investigating an issue that brefly affected many services including Shibboleth auth...
September 18, 2023 16:19
Viking shutdown Resolved
As many of you are aware, and have been preparing for, from September 15th all users will be unable ...
September 15, 2023 11:08
Duo Authentication Issues Resolved
We are aware of issues accessing Duo 2FA protected systems from the campus network. Requests are slo...
September 13, 2023 22:29
Duo Authentication Issues Resolved
We have identified an issue Duo two factor authentication and are working towards a resolution. Fur...
August 21, 2023 14:35
Kronos Currently Unavailable Resolved
We have identified an issue with users being unable to login into Kronos and are working towards a r...
August 02, 2023 13:03
Issue with messaging in Slack Resolved
Some users may be experiencing issues with receiving or sending messages in Slack.   Slack are awar...
July 27, 2023 10:59
Issues logging into the Blackboard VLE Resolved
Users are currently experiencing issues logging into the Blackboard VLE. We are investigating this ...
July 27, 2023 09:18
VPN Issue: Linux Resolved
We are currently investigating an issue with VPN on Linux and will provide further updates shortly.
July 07, 2023 14:20
Viking Access Resolved
We have now resolved the issue and the service is running again. We will continue to monitor the is...
July 07, 2023 12:44
Service Issue Enrolling Mac Devices Resolved
We are aware of a problem with the setup process for new managed Macs. Our supplier has confirmed i...
June 30, 2023 14:11
Issue with MyTimetable Resolved
We are aware of an issue with MyTimetable and are currently investigating. 
June 27, 2023 10:40
Intermittent issues accessing e:Vision Resolved
We are aware of intermittent issues accessing e:Vision. Our teams are continuing to monitor the sit...
April 26, 2023 17:17
VLE issues Resolved
The VLE (vle.york.ac.uk) is currently running very slowly and may be completely inaccessible to some...
April 25, 2023 09:17
CityConnectWiFi network unavailable Resolved
We have identified an issue with the CityConnectWiFi guest network. This network is provided by the...
March 31, 2023 10:26
Visitor access to eduroam Resolved
Visitors from participating institutions are currently unable to connect to the eduroam wifi network...
March 07, 2023 09:37
Power outage affecting network Resolved
There has been a power outage affecting parts of campus from approx 18:00 this evening. As a result...
February 24, 2023 20:00
Goodricke - Wired and wifi network down Resolved
The wired and wifi networks are currently down in the Goodricke College buildings. We are investiga...
February 24, 2023 14:30
Zoom Phone - Unable to receive incoming calls Resolved
Some users are unable to receive incoming calls through Zoom Phone. This issue is affecting Zoom us...
January 27, 2023 13:37
Printing issue Resolved
We're investigating an issue with the York Print Plus service. You might encounter issues sending d...
January 17, 2023 10:50
Vanbrugh Eric Milner White A wired and wireless network down Resolved
The wired and wireless network is down in Vanbrugh Eric Milner White Block A. We are investigating ...
January 16, 2023 09:00
Issue with managed Windows applications Resolved
We are investigating an issue on the managed Windows service.  Some users are experiencing issues o...
January 13, 2023 11:42
Constantine College F Block - Network issue Resolved
The network is down in Constantine College F Block. This is affecting both the wired and wifi networ...
January 04, 2023 09:56
Viking Resolved
The scratch (lustre) filesystem is now back up and available again. The system is still generating ...
November 30, 2022 20:48
Slack - Issues with search Resolved
Slack have reported that there is currently an issue with their search function. Searching for messa...
November 24, 2022 10:14
Printing from Mac or iOS - "Encryption credentials have expired" Resolved
We are investigating an issue causing Mac users to receive an error "Encryption credentials have exp...
November 04, 2022 11:34
Support Portal - "Your connection isn't private" Resolved
Our Support Portal link (https://support.york.ac.uk) is currently not working due to an issue with t...
November 01, 2022 11:19
Zoom and Duo issues on BT broadband Resolved
We're seeing some reports of issues accessing Zoom and Duo two-factor authentication. So far, these ...
October 31, 2022 15:08
Wifi issues Resolved
We are currently investigating and will provide further updates shortly.
October 10, 2022 12:39
JSON